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PineSolutions Reviews

Customer satisfaction is our number one priority. We want to make your shopping experience truly enjoyable. Below are a selection of the reviews we get from customers every single day. Don’t just take our word for it, either. We want customers to leave their honest review, no matter what they think, which is why everyone is encouraged to leave their feedback on our TrustPilot review page. Take a look for yourself.

I recently ordered some bedroom furniture from your company and must say that from start to finish the customer service has been excellent and above and beyond all expectations. The furniture is of a superior quality and the icing on the cake has to be the efficient distribution company that you use. They were extremely efficient and telephoned me the day before delivery to confirm a 4 hour delivery window time and the two guys who turned up were most helpful, pleasant and efficient in setting up the furniture in the desired room. Please can you pass on my thanks...

I think your company and your products are of outstanding quality and will not hesitate to deal with you in future. In fact, you will be the first port of call whenever we need any furniture.

Many thanks from a very happy customer.

Mrs Horton-Tsang from Swadlincote

I had previously ordered this stock with another company and had an absolute nightmare with them for 10 weeks before giving up and cancelling - refund still pending. I've had a very different, and positive, experience from start to finish with your company. Please will you accept, and pass on, my Thanks to all of the Pine Solutions Team for a job well done.

Helen from Worcester

My oak TV stand arrived yesterday and I took delivery of it as scheduled. I’m very pleased with it and I would certainly recommend your products. Communication was very good at all stages.

Colin from Old Portsmouth

Just to say how pleased I am with my table and chairs. Very good value for money and would highly recommend you to all my friends.

Mrs Dennis from Bognor Regis

I would like to thank all the staff at PineSolutions for their professionalism in dealing with my order. The sales staff I dealt with where extremely helpful in answering my queries.

When my furniture was delivered the staff once again where very polite and helpful.

The furniture is lovely and sturdy with a beautiful pine finish. I am really very pleased with the cost as well, certainly value for your money. I will most certainly be returning to PineSolutions in the near future as I need to redecorate my office.

Thank you for making this such a simple process

Suzie from Norwich

Just like to say many thanks for your help and clarification, we took delivery of our pine table on Monday and your delivery driver was very helpful and waited whilst I checked it over without any prompting from me, so we are extremely pleased and once again many thanks.

Graham from Maidstone

Thank you so much for your prompt delivery. I am delighted with the chairs. They were packed very well. Excellent service, I would recommend you and definitely use you again.

Linda from Hampshire

Hi, just want to let you know how delighted I am with my delivery received today. Your delivery men were 200% friendly and helpful and I love my furniture. Would recommend you to anyone.

Mrs Garth from Withernsea

I have been meaning to contact you to thank you for the excellent customer service I received when I placed an order with your company recently. I cannot fault any aspect, from an initial telephone enquiry I made through to receiving an exchanged item after I realised the first item was not suitable.

Your return / exchange policy is superb. There are not many companies who offer such an excellent service and I have already recommended you to friends and family.

Please pass on my thanks to Sara for her help when I decided I needed to return the first item I had ordered. I am extremely pleased with the replacement purchase. Fantastic quality and value for money.

Wishing all at Pine Solutions a very Happy Christmas.

Jane from Bexley

I would like to say that your service is efficient and it was a pleasure to do business with you. I ordered the cabinet on the Monday and you delivered it the following Saturday as agreed. The delivery men were helpful, polite and took all the rubbish away with them (and the fact that they turned up at 9am after a 3 hour drive meant that I did not have to wait in for them) and all at a very good price.

I will be recommending you to my friends.

Madeleine from Gwent

Just a quick line to compliment your company. I am thrilled with the product and extremely impressed by the way the goods were packaged. The delivery personnel were polite and efficient and the communication from them was excellent! Buying online is always a bit of a gamble but I would not hesitate to recommend your goods and the service I have received.

Your website will be the first I look at whenever I require furniture in the future. Well done.

Avril from Worthing

I have just taken delivery of 4 chairs I had purchased from you ... Delivered on time as promised even with the very bad weather we are experiencing today in Scotland. I would also compliment you on the quality standard of the chairs. I am extremely pleased with this purchase.

Peter from Glenrothes

Received coffee table this morning, highly delighted with it. Very good value.

Ross from Forfar

I received the above order today of a Quebec Oak sideboard, and I was very pleased with the quality of the item and the speed and efficiency of the delivery. The men who delivered the sideboard were courteous and helpful, phoning us half an hour before arrival and unpacking item, saving us disposal of all the cardboard. Thank you for a trouble free purchase.

Peter from Twickenham

The console table with wine rack arrived this afternoon. We’ve just assembled it, and it is absolutely lovely – exactly what we were looking for (we’ve already filled the rack with all our favourite wines!).

Paul & Jenny from Northampton

Cannot recommend Pine Solutions highly enough! If you are looking for top quality and reasonable prices - this is the site for you! Friendly on telephone, delivered within a few days for FREE! Cannot be beaten! I am already browsing for my next purchase, well done Pine Solutions!

Jenny from Stirling

We have just taken delivery of another two items from you and again would like to state our complete satisfaction of the goods and service received.

The web site is easy to follow and responds well. The prices are excellent and the quality superb. The icing is the delivery. The constant flow of accurate and timeous information is a credit to your professionalism and the two lads who delivered today were immaculate, considerate and customer focused.

In these difficult times it’s a pleasure to forward a "Well done" message to all. We have received four items over the past few months and will be looking again to purchase in the future. We have already recommended you to our friends and colleagues. Thanks again.

Paul & Barbara

I just wanted to say thank you for the excellent service I have received. The person I spoke to on the phone yesterday was very helpful and organised next day delivery. The chest of drawers was delivered today as promised and I am very happy with the quality of the item. Excellent service and a very good price!!!

Liz from Peterborough

I wanted to thank you for the bedroom furniture I received last week. The quality is fantastic both in terms of the assembly and the finish of the wood. The pictures on your website sadly don't do it justice. May I also thank you for hanging onto the goods whilst I finished the necessary decorating.

The whole experience of dealing with PineSolutions has been a joy. 100% problem free.


I've just received this delivery and want to compliment you on the service and speed. Nice call centre operator, who was very helpful, then it was delivered to our room by two polite lads, within a couple of days of ordering. I'm very pleased and will use you again when we need some more pieces. Thank you.

Mark from Essex

I would like to congratulate and thank you for your delivery. The furniture was well boxed, in mint condition and I was fully informed throughout the order process. I will definitely be recommending you to my friends and family. Superb.

Nige from Somerset

The furniture is fantastic and if we ever need any form of furniture will visit your site first. Very impressed and do recommend you at every opportunity. It is high quality and instuctions easy to follow.

Sam from Tyne & Wear/span>

I just wanted to say how pleased we are with both pieces of furniture. We are delighted with the speed of service you gave us, how well made the furniture is, the meticulous way it was packed and the excellent delivery service you used.

All the contacts we have had with your firm, by email and phone, have been efficient and helpful - thank you very much for the service you have provided.

Ann from Norfolk

I would like to commend PineSolutions for the excellent customer service I received recently. All too often, after sales service is lacking in many companies and customers are quick to complain. And rightly so. But on the flip side, I’m not convinced people praise excellent customer service on the rare occasions that they experience it?

I’ve ordered many items from Pine Solutions over the last few years and always been impressed by the quality of the furniture, the price and the speed of delivery. More »

Jamie from Cardiff, September 2010

I was meaning to get in touch, the furniture I ordered was absolutely fantastic and value for money. The delivery guys were brilliant, nothing was a problem, they were very professional. I am sure when I need any more furniture I will be coming to you.

Thank you.

Ruth from Stockport, August 2010

Table arrived at lunch time. Many thanks. It is absolutely perfect, even better than we could have wished for. We appreciate the wonderfully prompt and efficient service from all at Pine Solutions and will recommend you to friends without hesitation. Hope to deal with you again.

Kindest regards,

David & Suzanne from Brighton

I am writing to express my thanks for receipt of the Brooklyn dining table and chairs. I am extremely pleased with the quality of the goods, particularly the extendable part of the table which is innovatively stored underneath the table when not in use. This attribute was not demonstrated in the images on the website and so I feel that the pictures can't always convey the quality of the furniture.

The price, service and products are, I feel, second to none. Should I require any furniture in the future I will be sure to order through Pinesolutions as the level of customer service was unsurpassed.

Judith from Kent

Many thanks for your excellent service. Items delivered today, promptly, courteously. I am delighted with the items - just what I wanted and also pleased with the price. Thanks again for such super service.

Ms Simpson from Nottingham

Just wanted to say that the desk arrived and I am really pleased with it. I thought it looked great and was well put together. I have decided to order a tall chest to match it and I am sure it will look amazing together with the desk.

Many thanks for the courteous help that I received.

Martine from Devon

Just a note to say thank you, I received my order yesterday and it is absolutely fantastic quality for the price I have paid. It is not often that the ordering and delivery go so smoothly with no delays or problems. Nowadays you get so accustomed to poor service it is great to know of somewhere I can recommend for such an excellent service (you were in fact recommended to me).

Joanne from West Yorkshire

Thank you very much for the prompt delivery of our new sideboard, we are very pleased with the quality and would not hesitate in shopping with you again in the future.


Mr & Mrs Lupton from Nottingham

Just a quick note to say it has been a pleasure dealing with your company. Our Contemporary Oak Large Sideboard with Glass Top arrived today and we are delighted with the quality, price and service. We will certainly be recommending you to all our friends & family.

Mrs Blogg from Sandhurst

Just a note to say thanks for the delivery of above cabinet and praise your company's excellent service (ordered and delivered within the same week).

I had seen this cabinet in a couple of furniture shops and had been quoted 14 weeks delivery so couldn't believe our luck when spotted the same on your website and you had item in stock.

Lynne from Yorkshire

Thank you so much for the fantastic service, I have to admit I was a bit worried about buying on line as you do hear horror stories but your company is fantastic. It took from about eight in the evening on Tuesday till Thursday afternoon to have this beautiful piece of furniture in my living room, fantastic thank you.

Susan from London

We would like to say a big thank you for the bedroom furniture. Your staff were very polite and helpful when ordering the furniture and it was delivered on the day at the time agreed. It was taken direct to the room and placed in the correct place. We are extremely pleased with the furniture which is of the highest quality and is exactly what we required. Would definitely recommend you. Again many thanks.

Mr & Mrs Thomas from Kent

I’m seldom moved to comment on a company’s service levels, but can I just say that it’s been a total pleasure dealing with your company. You get 10 out of 10 for your website, your pre-sales assistance, your product quality, your pricing, your delivery service and your after-sales assistance.

I hope your business achieves the success it deserves from providing such high quality service.

Mr Payne from Surrey

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