Customer Reviews
To make buying furniture online from PineSolutions as easy as possible, we have collected genuine customer reviews about us and our furniture. We are especially proud that our customers take the time to let us know how they feel about their new furniture and the service we provide, and we hope that these customer reviews go some way to help you make your decision.
For each review we have a link to the product the customer purchased, so you can easily jump to the relevant product page. On our product pages customers have rated the products out of five for both build quality and value for money. If you would like to add your own comment, please email it to us and let us know.
Table arrived at lunch time. Many thanks. It is absolutely perfect, even better than we could have wished for.
We appreciate the wonderfully prompt and efficient service from all at Pine Solutions and will recommend you to friends without hesitation.
Hope to deal with you again.
Kindest regards,
I am writing to express my thanks for receipt of ... Brooklyn Dining Table and chairs. I am extremely pleased with the quality of the goods, particularly the extendable part of the table which is innovatively stored underneath the table when not in use. This attribute was not demonstrated in the images on the website and so I feel that the pictures can't always convey the quality of the furniture. The price, service and products are, I feel, second to none. Should I require any furniture in the future I will be sure to order through Pinesolutions as the level of customer service was unsurpassed.
Many thanks for your excellent service. Items delivered today, promptly, courteously. I am delighted with the items - just what I wanted and also pleased with the price. Thanks again for such super service.
I have just taken delivery of my new furniture which I ordered on 26th December. I would like to say "thank you" for the excellent service I have received, which includes the very courteous and obliging delivery person. I am truly delighted with the furniture which has exceeded my expectations. I will have no hesitation in recommending your company to others and I will also be returning to you to order furhter furniture in the near future. With kind regards
We would just like to thank you for our order of bedroom furniture in the Hunston range. The quality is superb, your service first class and we will be ordering again in the future with you, Thank you.
Just wanted to say that the desk arrived and I am really pleased with it. I thought it looked great and was well put together. I have decided to order a tall chest to match it and I am sure it will look amazing together with the desk.
Many thanks for the courteous help that I received.
Just a note to say thank you, I received my order yesterday and it is absolutely fantastic quality for the price I have paid. It is not often that the ordering and delivery go so smoothly with no delays or problems. Nowadays you get so accustomed to poor service it is great to know of somewhere I can recommend for such an excellent service (you were in fact recommended to me).
Thank you very much for the prompt delivery of our new sideboard, we are very pleased with the quality and would not hesitate in shopping with you again in the future.
Regards,
Just a quick note to say it has been a pleasure dealing with your company. Our Contemporary Oak Large Sideboard with Glass Top arrived today and we are delighted with the quality, price and service. We will certainly be recommending you to all our friends & family.
Just a note to say thanks for the delivery of above cabinet and praise your company's excellent service (ordered and delivered within the same week).
I had seen this cabinet in a couple of furniture shops and had been quoted
14 weeks delivery so couldn't believe our luck when spotted the same on your website and you had item in stock.
Regards
Thank you so much for the fantastic service, I have to admit I was a bit worried about buying on line as you do hear horror stories but your company is fantastic. It took from about eight in the evening on Tuesday till Thursday afternoon to have this beautiful piece of furniture in my living room, fantastic thank you.
We would like to say a big thank you for the bedroom furniture. Your staff were very polite and helpful when ordering the furniture and it was delivered on the day at the time agreed. It was taken direct to the room and placed in the correct place. We are extremely pleased with the furniture which is of the highest quality and is exactly what we required. Would definitely recommend you. Again many thanks.
I’m seldom moved to comment on a company’s service levels, but can I just say that it’s been a total pleasure dealing with your company. You get 10 out of 10 for your website, your pre-sales assistance, your product quality, your pricing, your delivery service and your after-sales assistance.
I hope your business achieves the success it deserves from providing such high quality service.
Just to let you know I am delighted with the English Heritage bedroom furniture that was delivered yesterday. The quality is far superior to any I had seen in the shops...I spent many hours searching for just the right one...and the price is less too!
The delivery went smoothly too, exactly as promised. I will certainly be ordering from you again, and will recommend you to my friends.
Many thanks
Just a quick thank you to everyone at Pinesolutions for all your help.
The entire process from the web-site, the ordering process, delivery service and of course the product was simply excellent and I will have no hesitation in recommending your company.
Thanks again
Took delivery of furniture yesterday, and just wanted to thank u, it looks fantastic, no damage whatsoever all very well packed. The delivery men were quick and very careful.
I originally saw this furniture locally but thought I would go on-line and see if I could get it any cheaper, I did £500 cheaper!! Thanks again.
I would certainly recommend your company, not only for the price but for the customer service also.
We have received our order and are really pleased with it. I also wanted to say thank you for the professional and friendly service provided by yourself and all of your colleagues from placing the order to delivery.
Many thanks,
Just thought I'd send you a quick email to say a big thank you very much for such great service.
We've unpacked the bed and are really pleased with it.
Thanks again, kind regards,
Just a quick thank you to all the team:
Great web site, telephone support and advice, value for money and delivery service. The telephone call for delivery time is a most welcome change from the all too usual "some time that day".
Order to delivery in two and a half days.
Well done and best regards,
Just wanted to let you know, my first order arrived safely yesterday and I am extremely impressed by the quality of the furniture. It was well worth the wait - thank you and your team very much for an excellent service. I will definitely shop with you again very soon.
All the best,
Nanette Mercer from Huddersfield
Just wanted to let you know, my first order arrived safely yesterday and I am extremely impressed by the quality of the furniture. It was well worth the wait - thank you and your team very much for an excellent service. I will definitely shop with you again very soon.
All the best,
Many thanks, the Toulouse fold over table arrived on time and is fantastic. Well done for the excellent service, shall use you again and recommend to family and friends.
Philip from Derbyshire
(Toulouse Oak Extending Table)
Just wanted to let you know how over the moon I am with my furniture. I purchased the Oakleigh corner TV unit, nest of tables, mirror and extending table with 6 leather chairs. I'm absolutely thrilled with the quality and will definitely be back soon for my bedroom furniture.
Many thanks.
Just wanted to say that I LOVE the 2 wardrobes and drawers that I ordered… and a huge thank you to the delivery guy. Considering he had no help as a second person wasn't available for my delivery he did a great job considering there are two steps to get into my house and then a sharp turn into the living room. The driver didn't knock into anything and was very careful (unlike another delivery firms that chipped anything in there way).
So a huge THANK YOU, your furniture and service is excellent.
Just to say how pleased I am with my oak furniture; Contemporary oak display cabinet and nest of tables (I've just ordered a matching mirror) . It's beautiful and your service was excellent. Delivery was arranged on a day to suit me. I'll recommend you and use again. Thanks.
