Contact Us

If you wish to contact us with reference to any aspect of your order or delivery please make sure that you provide one or all of the following information:

The date that you ordered
The order number
The invoice number

For details about ordering spare parts please see our FAQs page.

Fill out the form to send an email enquiry

First Name
Last Name
Email
Order Number
Subject
Your Queries / Comments

House Name or Number
Address 1
Address 2
Town or City
Area or County
Postcode
Country
Telephone Number

Please send me newsletters and keep me updated on the latest special offers.

We always do our best to respond to your enquiries as soon as possible, and aim that you will have been contacted within 24 hours.

Telephone assistance available:
Monday - Friday :
08:30 - 21:00
Saturday:
09:00 - 17:30
Sunday:
10:00 - 16:00
Bank Holidays

09:00 - 17:00

If you have an issue with any aspect of your order, please do not hesitate to contact our Customer Engagement Manager, Jacquie Silvester at Jacquie@pinesolutions.co.uk
or our CEO Kevin Johnson at kevin.johnson@pinesolutions.co.uk
tel: freephone 0800 195 0503

tel: landline 01603 697610

fax: 01603 858 206

Registered company Number:
04774845

Postal Address:
Pinesolutions.co.uk
2nd Floor Rouen House
Norwich
Norfolk
NR1 1RB

Registered Office:
Pinesolutions.co.uk
Rouen House
Norwich
Norfolk
NR1 1RB

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Fill out the form to send an email enquiry

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