Contact Us

NEW Track your order online for an instant update

 
 

Call us on 0844 248 8184

Sales info@pinesolutions.co.uk
for placing orders and pre-delivery queries
including stock information.

  • Monday - Friday
    08:30 - 21:00
  • Saturday
    09:00 - 17:30
  • Sunday
    10:00 - 16:00
  • Bank Holidays
    09:00 - 17:30
 

Customer Services help@pinesolutions.co.uk for post-delivery service including returns and replacement parts.

  • Monday - Friday
    08:30 - 19:00
  • Bank Holidays
    Closed
 

Postal Address:
PineSolutions.co.uk
Rouen House
Rouen Road
Norwich
Norfolk
NR1 1RB

Registered Company
Number: 04774845

Phone:
0844 248 8184

Landline Telephone:
01603 697 610

Fax:
01603 858 206

Complaints or Suggestions - If you have an issue with any aspect of your order or would like to make a suggestion, please do not hesitate to contact:

If you wish to contact us with reference to any aspect of your order or delivery please make sure that you provide one or all of the following information:

  • Your name
  • Your postcode
  • The order number

For details about ordering spare parts please see our FAQs page.

Fill out the form to send an email enquiry

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We always do our best to respond to your enquiries as soon as possible, and aim that you will have been contacted within 24 hours.