Carbon Neutral Company
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Contact Us

If you wish to contact us with reference to any aspect of your order or delivery please make sure that you provide one or all of the following information:

  • The date that you ordered
  • The last five digits of your long order number
  • The invoice number

For details about ordering spare parts please see our FAQs page


Fill out the form to send an email enquiry

Your Full Name*
Email*
Order number
Your queries / comments
Telephone
Address
Postcode
  Please note: * denotes a mandatory field
 

For all other enquiries contact us using the details below



Please note that due to an exceptionally high number of orders we are currently experiencing delays of up to 3 days in replying to any email contact. We apologise for these delays and will do everything that we can to respond as quickly as we can.
 
Telephone assistance available:
Monday, Tuesday and Thursday: 0830 - 21.30hrs
Wednesday: 0830 - 17.00hrs
Friday: 0900 - 1700hrs
Saturday: 1000 - 1600hrs
Closed on Bank Holidays
via e-mail: 24/7

sales@pinesolutions.co.uk
tel: freephone 0800 195 0503
tel: landline +44 (0) 1603 764 371
fax: +44 (0) 1603 858 206

Registered company Number:
04774845

 

 

 

 

 

 

 

 

 

 

 

 

 
Postal Address:
Pinesolutions.co.uk Ltd
1st Floor Rouen House
Norwich
Norfolk
NR1 1RB

Registered Office:

Pinesolutions.co.uk Ltd
Rouen House
Norwich
Norfolk
NR1 1RB
 
 

 

Free phone 0800 195 0503 for Oak furniture
Free Next Day delivery Price Match Guarantee
Thank you for your excellent and helpful service and super swift delivery if only all companies were as good as you. Furniture is spot on too very best of luck and best regards...
Kevin Donnnelly from Somerset (Riverbay and Edinburgh)